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Frequently asked questions

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Do you charge for travel time to go and get the parts?

No. We only charge for time actually working on the vehicle.

Will I know how much the car service or car repair will end up or will I get a big surprise?

Before AutoFixer commences any work, the mechanic will show you an itemised quote of work required and associated costs - you are always in control of the cost and will not get a nasty surprise.

Do I have to pay on the day of the job and how can I pay?

Yes. Payment needs to be made at the completion of the job. We accept EFTPOS, all major Credit Cards incl American Express and Diners, Cash, Cheque, Fleetcard, MotorPass and MotorCharge.

Do you do repairs as well as services?

Of course, we have fully equipped mobile workshops and only employ fully qualified and highly trained technicians. Click here Car Repairs to find out more. Over 95% of all our work is performed on site at your convenience.

Are your technicians qualified?

Yes we only employ fully qualified technicians that have been in the trade for 4 years or more. AutoFixer also continues their training with internal and external training courses. We do train some apprentices to help the trade but it's the mechanics in control of working on your car.

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